"It allows advance planning of replenishement of money across the network with the best quality of service and the lowest cost". |
| Also the ability to maintain the ATMs in the network delivering money without downtime improves the image of the institution, customers and of course, the shareholders. |
| More information |
Automated Teller Machines Subsequently adding goals were to improve efficiency in the customer care, productivity, rationalization of staff. These objectives were achieved gradually over time and banks generated higher profitability of the business. Today, the service of ATMs has acquired a leading role since in most banking institutions in the world, over 50% of customer transactions are conducted through this channel. For banks is a critical and profitable service. Nonetheless, despite the growing volume of business and their state of evolution, it is still possible to improve quality and significantly reduce operating costs. This is a priority issue for banks or companies that own them.
Increase Profitability, improve quality and reduce costs, are the main goals of all executives in any company, Cassandra Cash Forecasting System allows achieving this objectives in ATMs networks and Banking Treasures
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Market Evolution The first phase was successful and met its objectives, but soon the ATM network became a growing and profitable channel with a significant weight in the total business. Therefore the amount of money that should be available in the growing number of ATMs, the cost of that money in cash, insurance that this implied, logistics of replenishment money and the infrastructure needed for the Security reload especially after banking hours became a problem.
This seemed to be a situation with which they had to live without a solution but lately urged the need to find some way to lower costs and increase profitability for banks and companies that own networks.  As a result, "Neudix Trading SA" brought together people with proven experience in computer HP Non Stop - Base 24 and a group of specialists in statistics and mathematical econometric who decide to create CASSANDRA, whose name refers to Greek mythology where the character Cassandra predicted the future, as this solution predicts the future behaviour of the ATMs Network and proposes actions for decision-making process. |
Challenge That is why there is a need to achieve a substantial improvement in planning the amount of money that had to be available in each teller of each network or in the various branch's treasures. We are talking about hundreds of ATMs in each network or even several thousand in some countries.
One of the most important problems is the cost of that money on cash that banks should have available almost frozen in the net, and not being able to invest it in another financial operation, plus insurance costs that that implies, the replenishment money logistics, security infrastructure needed especially after banking hours and even more so at night. Other problems but no less important are the increase in labor costs, the difficulty of hire skilled employees for financial calculating, the rising price of outsourcing services to reload ATMs or the fuel for transport the cash and all of this within a trend of sustained growth of users and customers transactions in ATM networks, which increase more than 30% annually average. This implies that these costs trend to rise.  What would happen if we could adjust the amount of money that each company or bank must have available throughout its ATM network by 10% ? What would imply a 20% ? Cassandra has come to demonstrate improvement of almost 30% in the amount of money saved, always maintaining a high quality customer service. |
